During this time of confinement, the Sunil Daswani Clinic team has not stopped training and updating to provide maximum safety within the clinic for both our staff and our patients.
You are the most important thing and that is why we have focused on making all the necessary changes to make our clinic a safe place.
With our new protocols, reinforced disinfection procedures and change in work system, we will be able to prevent the spread of the virus and thereby provide safety to patients and staff.
How are we going to proceed?
Over the next few weeks we will be calling everyone to reschedule their appointments
The new measures you need to know are as follows:
1. Phone questionnaire
We will carry out a phone questionnaire when giving you new appointments and also when a new patient calls to request a visit.
We will ask a few questions to know if you are a carrier of COVID-19 and to avoid contagion in the clinic.
You will be asked about the presence of any or some of the following symptoms: temperature above 37.5oC, dry cough, pharyngeal pain, nasal congestion, fatigue, headache, myalgia, decreased taste or odor, diarrhea and digestive discomfort or general discomfort. Similarly, you will be asked if you have had a history of them in the last 15 days.
2. The clinic visit
As a general rule you should go to the clinic alone. In case of minors or people in special need you can come with a single companion. This companion will not be able to enter the box and must stay in the waiting room.
3. Arriving on time will avoid waiting.
Maximum punctuality is requested. In Clinic Sunil Daswani we are taking great care reorganizing the agenda to avoid crowds. Arriving on time, nor sooner nor later, will allow us to prevent crowding in the waiting room. Walk-ins will not be attended as we will be unable to respect patient safety times.
4. What protective equipment should the patient bring?
You should go to the clinic with a mask (surgical or FP2) and you should not remove it until the dentist tells you to sit in the dental chair. You will remove it by the elastic rubbers and leave it resting on your legs when instructed.
5. No bracelets or other accessories
We recommend coming without bracelets, necklaces or earrings as it has been shown that the coronavirus remains on metal surfaces for up to three days. Also avoid going with bags or unnecessary items.
6. Go with clean teeth
You should go to the clinic with clean teeth as it is forbidden to wash your teeth, prosthetics or removable devices in the bathroom of the dental clinic. The toilet cannot be used for safety, either.
7. Control and prevention in the clinic.
When you arrive at the clinic the receptionist will give you a series of instructions. Your temperature will be taken with an infrared thermometer and you will be given some disposable shoe covers to place on your shoes. You will then be asked to disinfect your hands with hydroalcoholic gel for about 20-30 seconds, rubbing your palms and fingers well. You will find an explanatory poster on how to disinfect your hands with the gel.
In the case of crossing with another patient or with a friend in the clinic, you should keep a distance of 2 metres.
8. In the dental chair
When you are already in the dental chair, before starting treatment, you will be asked to rinse with an antiseptic for one minute and you will be given eye protection glasses. In case of use of aerosols a disposable cap will also be provided.
9. Completed treatment
After treatment, you may have to wait a few minutes again in the waiting room until the reception is free. The receptionist will come and call you so you can schedule your next visit.
